TRY IT AT HOME
It’s hard to know for sure if a Travel Buggy is right for you until you try one at home. That’s why Travel Buggy offers a 30-Day Hassle-Free returns to allow you to try it at home. This means you get the chance to touch, feel, and drive your new Travel Buggy in your own home risk free and return it if you don’t love it.
If you do choose to return your Travel Buggy, that’s ok too. We try our best to offer our customers the most hassle free return process possible. We will be happy to arrange for a courier to pick up your Travel Buggy for return. You only pay for the return shipping (usually less than $100) and there are NO RESTOCKING FEES.
If you are shopping around, be aware of hidden charges like restocking fees. In our opinion, that’s not fair. Take advantage of this opportunity to try one of our folding power chairs stress free today!
The Return Fine Print
- You must notify our team of your return with 30 days of receipt of your Travel Buggy by filling out the contact form
- Our support team will provide shipping instructions and a return authorization number for your reference
- Before returning make sure the product is clean and has no damage
- Any obvious damages & cleaning costs will be deducted off the refund
- There is NO restocking fee
- The product must be returned in its original packaging including the original box,preferably bubble-wrapped, with no missing pieces/parts
- After receiving your return, we will issue your credit back to your original method of payment, less the cost of return shipping if arranged by us
FREQUENTLY ASKED QUESTIONS
How do I initiate a return?
Simply fill out the form here and we will initiate your return
In what condition can items be returned?
The return items must be clean and have no obvious damages that would prevent its resale
What items can be returned?
We do accept returns for all products.
Who pays for return shipping?
You only pay for the return shipping (usually less than $100) and there are NO RESTOCKING FEES. We will be happy to arrange for a courier to pick up your Travel Buggy for return.
How will I receive the money back?
You will receive your refund on the original method of payment that you used to make the purchase.
When will I receive the money back?
You will receive your refund within 7 business days after the receipt of the chair.