INDUSTRY LEADING PARTS WARRANTY

CITY 2 PLUS

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VISTA

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DASH ULTRALITE

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Frame 5 Years 5 Years 2 Years
Motor 2 Years 2 Years 1 Year
Control System 1 Year 1 Year 1 Year
Battery 1 Year 1 Year 6 Months
Wear Parts 3 Months 3 Months 3 Months
  • Frame
  • Motor
  • Control System
  • Battery
  • Wear Parts

CITY 2 PLUS

  • 5 Years
  • 2 Years
  • 1 Year
  • 1 Year
  • 3 Months

VISTA

  • 5 Years
  • 2 Years
  • 1 Year
  • 1 Year
  • 3 Months

DASH ULTRALITE

  • 2 Years
  • 1 Year
  • 1 Year
  • 6 Months
  • 3 Months

OUR WARRANTY

We offer a hassle-free parts warranty on ALL of our Travel Buggy models for your peace of mind. Replacement parts are shipped fast from our warehouse in Canada. Plus only Travel Buggy has a network of technicians Coast to Coast that know our products and can help you fix it.

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LIMITED WARRANTY

This warranty is valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped to your door. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.

Due to its straightforward design, most parts can be easily exchanged by the end user without a professional service tech required. However if you do require professional help don't hesitate to contact one of our 50+ authorized service centers!

Need To Make A Warranty Claim?

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TRANSPARENT POLICY

The warranty on your electric wheelchair will be voided by:

  • Damage caused by im proper use, accident, abuse, im proper installationand im proper repair
  • Damage caused by refitting the product without the written consent ofTravel Buggy
  • Damage caused by the load capacity exceeding guidelinesWarranty is non-transferable and only for the use of electric wheelchair
  • Warranty is non-transferable and only for the use of electric wheelchair purchaser.
  • Warranty claims may require photos or videos of the damage or issues encountered with the product.

Warranty is on Travel Buggy parts only and does not cover any potential labor time to replace parts or maintenance service.

FREQUENTLY ASKED QUESTIONS

  • What does the warranty cover?
  • What if I can’t replace the broken part on my own?
  • What if there is no authorized service center nearby?
  • How do I make a warranty claim?
  • How long will it take to get my replacement part?
  • Who pays for shipping on the replacement part?