I have been using my aerolux chair for 3 years now and this chair is a beast. It has taken everything I could throw at it (except sand) and it proved to be very reliable. I have pounded it across cobble stones throughout European towns, up and down hills in Lisbon, banged it over the rough sidewalks (obstacle courses) in Mexico and it is no worse for wear. Excellent for travel. I take it right down to the cabin door of planes and it is waiting at the door when I deplane. It fits into the trunk of intermediate size rental cars. Its light weight is a real plus when it comes to stairs or gangways from cruise ships. The only issue I have encountered is steering on slanted sidewalks where the chair tends to want to go in the direction of the slope or when encountering big bumps or a ridge on a slope. When the front end clears the bump/ridge the light weight front tends to pull hard in the direction the front wheels are pointing upon clearing the bump. You have to go very very slow and even then the chair can pull. Just make sure nobody is walking beside you. There are times I use it as a walker (wish it had handbrakes) when the going gets real rough (like thick gravel).
Overall I am very pleased with my chair. I am taking it in for a service soon for no other reason but peace of mind.
As an aside, I think pneumatic tires and larger rear wheels would help a lot on cobblestone but the added weight would probably ruin its best feature, the light weight.

I’ve taken my CITY 2 PLUS on two trips to Mexico and on two cruises, and it has performed flawlessly every time. It’s sturdy, comfortable, and easy to maneuver in airports, resorts, and on the ship. Folding it up and transporting it has been straightforward, and the battery life has easily handled full days of use.

The chair feels solid on different surfaces, and the controls are smooth and responsive. Customer service has also been excellent — helpful, patient, and quick to answer questions. After using it on multiple major trips, I can say the CITY 2 PLUS has given me confidence and freedom wherever I go.

The Aerolux Travel Buggy is a great machine when all systems are working. But in the 18 months I have had my chair, I have had to fix three parts. One part took more than six weeks to get. The foot rest that broke took more than three weeks and the rear wheels that wore out also took more than three weeks and the first time I was sent the wrong wheels. Warranty on attachment parts is as little as 3 months. I have paid over 700 dollars for replacement parts that were never under warranty on my $4000 Aerolux Travel Buggy. Spare parts were always hard to get.

Actually the service i received was excellent. Its the Travel Buggy which after a few years of ownership, I am becoming disanchanted with, in particular the foot pads.

I reached out to the Travel Buggy team with a few questions before making my decision, and they were incredibly helpful throughout the process. They took the time to answer everything clearly and made sure I had all the information I needed. Great customer service and a very positive experience overall. Highly recommend!

Easy online order. Excellent product.

I have a travel buggy for five years now. And recently it stopped working, so we had called and talked to Belinda. She was absolutely fantastic with us guided us in every way she could take care of us from the beginning to the end. She definitely is a keeper. We absolutely loved working with Belinda. I would say probably one of the best people we’ve ever had to work with for problems. she was fantastic. Now we have my wheelchair back up and running and we are real happy about that. Thanks to Belindas help I can go out of the house again. Don’t know what we would’ve done without her. We did talk with somebody else in the beginning and they told us that they do not make the wheel chair any more and don’t sell the parts for it. We were really upset after spending all the money on the chair and we could not get the help we needed. Then a few days later we called and reached Belinda, and she took care of us right up until it was running again. That girl needs a raise. She is somebody that I would absolutely hire in a minute if she was in the United States Belinda, you did great job thank you so much for getting us where we are today back on the road.

Great product!

Very helpful staff and a great shopping experience

Great service!

I have had my Aerolux travel buggy for approximately 3 years. I just went to Scotland with the chair. I took it right to the plane door and air was there on landing. It took me all for Edinburgh, including the Royal Mile and other famous sites. One of my best purchases!!!!

I recently reached out to Travel Buggy while researching wheelchair options for my mom. I had many conversations with Robbie during which she provided information and videos (including one created specifically at my request) to assist in my decision making.

I ultimately purchased a Travel Buggy GT. Travel Buggy’s 30-day return process took the stress out of ordering the chair knowing we’d have time to adequately ‘test’ it to be sure it would work. The GT is a fantastic chair. Unfortunately, it didn’t meet my mom’s specific needs so we needed to go in a different direction.

The return shipping was quite a challenge, which had nothing to do with Travel Buggy. Rather, the challenges were with the carrier. After sharing this experience with Travel Buggy they, as a gesture of goodwill, charged us less than the amount of their normal return fee. This was very much appreciated.

Having tried out the GT and experiencing the level of service I did, I know that Travel Buggy is a company I would return to in the future.

When we started investigating travel wheelchairs for an upcoming trip to Europe we stumbled
Upon Travel Buggy and boy are we thrilled we did! Right from the first contact via an email question, the service from Robbie has been first class. Questions answered promptly, no pressure just good information. Robbie gone out of her way to ensure that we are informed and satisfied
that the chair we chose was the right choice for us!
We highly recommend Travel Buggy!

I made the best decision in February 2025 and purchased a Travel Buggy Aerolux. It is so lightweight because it is made of carbon fiber. it is easy for my husband to place in the back of our crv. It enables me to have freedom and get out and about. Joystick controller is a plus allowing easy turning. I would highly recommend this to anyone needing help in getting around.

Love the chairs. Have two different models and they are both great. I have a city plus 2 and use the ramps to load it into my suv and it’s great for going out on outings. I’ve taken it all through downtown Boston, even on the rough sidewalks and it holds up great. But the Aerolux is my day to day chair. It’s light and easy to fold up. If I go to an appointment, I don’t have to wait for a wheelchair van, because it folds small enough to fit in most Ubers or Lyfts. My caregiver can easily put it in our car herself and it lasts a full day. It’s also much easier to maneuver than those grocery store carts which are hard for me to manage due to hand strength. Highly recommend.

I have owned a City 2 Plus T?ravel Buggy for a year now. It is the BEST mobility device I have ever used. It is very comfortable and has excellent. battery range. It folds up to be the size of a small suitcase. Major Airlines will allow you to drive to the boarding gate and then they will store it in the luggage comparment for you, so it is availble right after you land. I have yet to find an Uber or taxi it will not fit in, even small compacts like a Toyoya Corolla.
I have taken it Mexico for a month long vacation and it handles th e rough streets and cobblestones. I took iy to the Yukon this summer and it works good on gravel trails (as long as there is not too moch sand.
I would highly recomment this to anyone who has mobility issues, I has allowed me to enjoy my vacatios again and do grocery trips in my neighbourhood.

My 85 year old dad purchased the travel buddy aerolux because he wanted to get back some independence after giving up his license. I can honestly say this chair is only good for very very short trips of about 1-2 meters. And only on very very flat surfaces. When outdoors and using it on regular city sidewalks the chair becomes unsafe and pulls to one side depending on the position of the sidewalk ramps. Although the chair has handles, these are not set up to be ergonomically correct for a support person to push the chair or for the user to use the chair as a walker.
The portability of this chair is nice. If you have an aging loved one who needs assistance going from an accessible parking spot to an indoor venue then this will work for that purpose. I do not recommend it for use beyond that as the safety issues others have mentioned and specifically the chair veering to one side are just too great to make this chair a worth while investment.

Our first initial encounter with this company had far exceeded our expectations!!! Very happy with this company and how they handle people.

My City 2 Plus has totally changed my life. When I lost the ability to walk longer distances, my world shrank to next to nothing Now, I can go almost anywhere I used to enjoy, no matter the season.

I'm a big galoot-- 6' 7" and 340 pounds (201cm and 154kg) and the City 2 Plus fits me comfortably, and keeps me zipping along. All day at the Florida theme parks was no problem; the batteries never had less than one green bar left. I never dipped into the yellow "you're running low" range. It handled the hills and cobblestones of Edinburgh, Scotland, like a champ.

The chair folds up so small, it evens fits in the wheelchair closet on commercial aircraft. My City 2 Plus has never had to be stored below on the plane, not even on smaller regional aircraft

Just look at the pictures I've attached. That's a park in Duluth, Minnesota in December. It was only 10 degrees (-12C), and the sidewalks were covered with packed snow. Ninety minutes in the worst possible conditions you could ask of a power wheelchair, covering more than a mile (almost 3km) and the batteries still read as fully charged when we were loading the chair back in the car afterwards. The only way my City 2 Plus could have been better was if it had a heated seat, lol.

If your mobility has become limited, and you are a bigger person like me, you really need to get a Travel Buggy City 2 Plus. It will change your life for the better, freeing you from being a prisoner to your limited mobility.

Robbie was great. She answered all of my questions and more. She explained about the batteries and airline travel and gave me a few tips. The City 2+ wheelchair arrived in tact. It took minutes to unfold, insert the batteries, and attach the joystick. It's a powerful chair that takes upward inclines well at top speed and the battery lasts most of the day without needing a charge. The joy stick is sensitive so on flat surfaces and downward inclines I use a lower speed to keep control. The seat cushion is thick and very comfortable. We remove the seat cushion for maximum folding. Extending the arm rests is very easy. There are tutorials on Youtube to show how to do it. I am a large person and there is plenty of space between the arm rests even without expanding them. I did expand them to keep pressure off my hip as I just had replacement surgery. It comes with a nice pocket on the back, a shallow pocket underneath, and a water bottle holder. City 2+ is the perfect chair for me.

Great customer service and a great product.

Im sharing my experience with miss Belinda in the warranty department. My city 2 broke a week before family vacation I reached out to Belinda to help me find a solution. Belinda went above and beyond to help me get my chair fixed. I highly recommend travel buggy to anyone in need of a heavy duty travel wheelchair and I highly recommend miss Belinda in the warranty department. She is a great asset to have on your team.

I tried out the City2 model and found that it did not work for me, the controls were VERY touchy and jerky, even in the slow mode. I found the customer service to be very difficult to reach and to get a response from. I ended up returning the unit after trying it only a few days in my home and it was in pristine condition, having only been driven on my wood floors (no dirt, dust, scratches, marks of any kind) and re-packaged as it came in the original packaging, but per policy I was still charged the 15% restocking fee, which on a $3000usd chair, is of course a very excessive $450usd to test a chair in my home for 2 days. There are MUCH better options for chairs (with much better/smoother controls and much more comfortable), I highly suggest that you stay away from this one/company.

Wonderful experience throughout the whole process. Robbie was super helpful, polite, efficient, and let us try out the Dash out in the parking lot, and she went through all of the functions, operations, and warranty. Good sales person as they were not pressuring us to purchase right away. She gave us the run down on the financing. Once ordered, the chair and accessories were able to be picked up the following day. The chair *so far* has worked wonderfully, and has made my partners quality of life significantly better. They also service the chairs at the shop too.